504 Timeouts not changing after restarting the service

@SeanHaynes wrote:

Morning
I have been playing with HAProxy for a few months now, I set up proof of concept which clearly showed how amazing it is, followed by a minor production deployment, to now a full blown HAProxy active /passive deployment on our intranet.

However end users have been experiencing the 504 timeout issue, here is an example from the log:
haproxy[1865]: x.x.x.x:50479 [03/Jul/2019:08:27:09.382] http_front http_back/server.server.com 0/0/1/-1/50002 504 195 - - sH-- 42/40/1/0/0 0/0 “POST /cgi-bin/lansaweb?wam=G_UVE&webrtn=display&ml=LANSA:XHTML&partHTTP/1.1”

In the HAProxy config I had set 50000ms as the timeout for both the client and the server - the reason for this is that some requests require a significant amount of time to compile from a backend db - our sites are spread across the country…

So I increased the timeouts:

timeout connect 500
timeout client 1200000
timeout server 1200000

However even after restarting HAProxy - the 504 apperas to be still set at 50000 as evidenced above.

any help / advice would be greatly appreciated.

Many thanks

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